Reference

Terms & Conditions That Protect Your Play

When you open an account on ipotot, you're entering into a straightforward agreement that spells out how deposits work, what happens during withdrawals, and how disputes are handled.

Account creation in secondsClear withdrawal verificationMulti-channel support contact
Explore the Lobby Read FAQ
ipotot Terms & Conditions That Protect Your Play
REACH US ANYTIME

How to Contact Us About These Terms

Live Chat Our support team is online 24 hours a day.
Email Support Email us at [email protected] with your account details and specific question.
Account Settings Log into your account, go to Settings > Account & Security, and view your…
SECURITY & YOUR DATA

How We Handle Your Information Under These Terms

Data Encryption

All account data, payment details and transaction history are encrypted end-to-end. We do not share personal information with third parties except payment processors and where local law requires disclosure to regulators.

Cookie Use

Our site uses cookies to keep you logged in, remember your game preferences and prevent fraud. You can view and manage cookies from your browser settings; disabling them may limit account functionality.

Account Security

Your password is hashed and never stored in plain text. Two-factor authentication is available in your Security settings. We monitor accounts for unusual withdrawal patterns and reserve the right to verify identity before large payouts.

Data Retention

We keep transaction records for seven years to comply with financial reporting regulations in Indonesia. Account closure does not delete historical records; you can request data export at any time via support.

Your Access Rights

You have the right to request a complete copy of your data, correct inaccurate information, or request deletion where local law permits. Submit requests through Account Settings or email [email protected].

Dispute Resolution

If you dispute a charge or believe a transaction was unauthorized, contact support within 14 days. We investigate all disputes and respond in writing with our findings within 10 business days.

Questions About ipotot's Terms & Conditions

Account creation depends on local law in your region. You must be of legal age where you reside and provide accurate personal information during registration. We verify identity during your first withdrawal using government ID and proof of address.

Account violations such as using another person's identity, multiple accounts, or fraudulent deposits may result in immediate suspension. We investigate all breaches before taking action. Suspended accounts forfeit any balance pending investigation outcome.

Yes. You can update your name, email and payment details from Account Settings. To close your account permanently, contact support with your account number. We process closures within 2 business days and return any remaining balance to your registered payment method.

There is no expiration date on account funds. Your balance remains available as long as your account is active. If you close your account, you have 90 days to request payout of any remaining balance before funds are forfeited under local dormancy rules.

You can request data deletion by emailing [email protected] with your account number. We retain transaction records for seven years to comply with financial regulations in Indonesia, but personal identifiers can be anonymized upon request where local law permits.

No. Whether you play on desktop, mobile browser or our app, the same terms apply. App users have access to the same DANA, OVO, GoPay and QRIS payment options and the same account security settings as web users.

ipotot operates under the laws applicable in the regions where we offer access. Disputes are resolved through our support process first; if unresolved, they may proceed to local arbitration or courts depending on your location and the nature of the dispute.

Related Pages

ipotot Indonesia About Us ipotot Casino FAQ ipotot Login